PURCHASES & REFUND POLICY

Purchases & Refund Policy for The American Eagle Transport LLC

Effective Date: [Insert Date]

At The American Eagle Transport LLC, we are committed to providing excellent transportation and logistics services. This Purchases & Refund Policy outlines the terms and conditions governing payments, refunds, and cancellations for our services.

1. Payments

a. Payment Methods

We accept payments through the following methods:

Credit/Debit Cards
Bank Transfers
Online Payment Platforms (if applicable)

b. Invoices and Payment Terms

Once you book our services, an invoice will be issued outlining the charges. Payment must be made in full before the service commences unless otherwise agreed upon in writing.

c. Late Payments

Late payments may result in service delays, additional fees, or suspension of services. Please contact us immediately if you anticipate difficulty meeting a payment deadline.

2. Cancellations and Changes

a. Service Cancellations
If you need to cancel your booking, please notify us at least [insert time frame, e.g., 48 hours] before the scheduled service. Cancellations made within this timeframe may be eligible for a full or partial refund (see Refunds section).

b. Changes to Services
We understand that plans may change. If you need to modify your booking, contact us as soon as possible. Changes are subject to availability and may incur additional charges.

c. Company-Initiated Cancellations
In rare circumstances, we may need to cancel a booking due to unforeseen events, such as severe weather or vehicle issues. In such cases, we will offer a rescheduling option or a full refund.

3. Refunds

a. Eligibility for Refunds
Refunds are granted under the following conditions:

Cancellations made within the specified timeframe (e.g., 48 hours before service).
Service issues caused by The American Eagle Transport LLC.

b. Non-Refundable Items

Deposits or advance payments for services already rendered or costs incurred.
Services canceled after the specified timeframe.

c. Processing of Refunds
Approved refunds will be processed within [insert time frame, e.g., 7-10 business days] to the original payment method.

d. Refund Disputes
If you believe you are entitled to a refund that was not granted, please contact us at [insert email or phone number] with relevant details, including your booking reference.

4. Additional Fees

Certain services may incur additional charges, including but not limited to:

Fuel surcharges
Special handling or expedited delivery fees
Additional waiting times or delays caused by clients

These charges will be clearly outlined in your invoice or communicated before service delivery.

5. Contact Us

If you have questions about our Purchases & Refund Policy or need assistance with your booking, please contact us:

The American Eagle Transport LLC
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Address: [Insert Business Address]